N-Telecom info
The N-Telecom customer center and terms, which Chickphone helps you use for activation, all in one place.
Company information
- Service
- N-Telecom (MVNO on the KT and LG networks)
- Operator
- NR Communication
- Activation dealer
- Chickphone (pre-approval dealer)
Customer center
- Customer center
- 114 (free) · 1899-7700 (paid)
- Confirmation call
- Confirmation calls and clarification text messages come only from 1899-7700
- Membership app
- You can top up directly in the app with a card or a virtual account
N-Telecom usage FAQ
Where can you see your data usage?
You can see it in the N-Telecom Membership app. It may not show up in the app right away, so call 114 to check exactly.
Can you change your phone number?
After 30 days from activation, you can change it in the Membership app. You can do it once a month, up to 2 times in 90 days.
Can you change the name on the line?
Only regular plans qualify. After 3 months from activation, visit a dealer with your documents. It is not possible if there was no call usage in the last 3 months.
Can you pause the line?
With KT, both a pause and a lost-phone suspension are available, twice a year, up to 90 days each time. LG prepaid does not support suspension.
Can you use call forwarding?
You can apply with both KT and LG. Call and text forwarding costs 1,650 KRW per month.
How do you cancel the line?
Within 14 days after activation, visit a center with your ID to withdraw the activation. After 14 days, cancel through online request, 114 (free), or 1899-7700 (paid).
After moving your number, can you still receive calls to the old number?
If you apply for the number change notification service, calls to your old number are connected to your new number. Conditions differ by when you apply and by carrier.
Where do confirmation calls and clarification text messages come from?
N-Telecom confirmation calls come from 1899-7700. If anyone asks for a verification code over the phone, do not give it.
