Plan FAQ
How do I pay?
You top up before you use it. On the day of activation, you top up one month of your chosen plan, and you top up next month’s charge in advance. See how to top up
How much is charged if I go over the allowance?
It differs by plan, so it is listed under “See details” on each plan. For example, voice is 1.98 KRW per second and a short text message is 22 KRW. On plans where calls and texts are included, charges apply only when video or add-on calls go over the set time.
Can you change your plan later?
After 30 days from activation, you can change it once a month. It is best to choose a plan that fits your usage from the start.
Are there contract plans too?
Yes. You top up the 6 or 12 months of charges all at once at the start, and you activate with the N-Telecom Membership app, not the application screen on this page. See contract plans
Does the charge include the price of the phone?
No. Plan prices do not include the cost of the phone. You put the SIM into the phone you use now or a spare phone.
When is the allowance refilled?
For KT, it refills on the 1st of every month. For LG, it refills every 30 days starting from the day you activate.
My internet cuts out when the data runs out. Is it broken?
Plans with an “after the allowance runs out” speed continue at that speed. If the connection drops briefly at the switch, turn airplane mode on and off once.
Can I use extra data on its own?
On plans without an “after the allowance runs out” label, you can use more data from your top-up balance. 22.53 KRW is deducted per 1MB.
Can I still use a hotspot after the allowance runs out?
With KT, you can still use a hotspot at the set speed after the allowance runs out. With LG, it is best to use it only within the included allowance.
What do the included calls cover?
Domestic voice calls. Video calls and add-on calls such as 1588 numbers are deducted from the plan’s add-on/video time.
What if I use up my add-on call time?
If you top up in the N-Telecom Membership app, you can keep using it from your balance.
Does 5G 464 work on any phone?
You need a 5G phone to get 5G speeds. You can choose it when you activate with LG.